Terms of Service

Please read these Terms carefully before using BioXL’s website and services.

Last Updated: October 30, 2025

These Terms of Service (“Terms”) govern your use of the BioXL website and services operated by LIFEXMD LLC (“we,” “us,” or “our”). By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing our website, scheduling consultations, or using our wellness services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

2. Services Description

BioXL provides wellness optimization, regenerative medicine, and health consultation services. Our services may include:

• IV therapy treatments
• Hormone optimization consultations
• Peptide therapy programs
• Weight management services
• Regenerative medicine treatments
• Wellness consultations and assessments

3. Medical Disclaimer

4. Eligibility

To use our services, you must:

• Be at least 18 years of age
• Provide accurate and complete information
• Have the legal capacity to enter into these Terms

5. User Accounts

When creating an account or scheduling services:

• You are responsible for maintaining the confidentiality of your account information
• You agree to provide accurate, current, and complete information
• You are responsible for all activities under your account
• You must notify us immediately of any unauthorized use

6. Appointments and Cancellations

Scheduling: Appointments can be made through our website, phone, or in person.

Cancellation Policy: Appointments must be cancelled at least 24 hours in advance to avoid cancellation fees. Late cancellations or no-shows may incur a fee equal to 50% of the service cost.

Rescheduling: We will make reasonable efforts to accommodate rescheduling requests.

7. Payment Terms

• Payment is due at the time of service unless other arrangements are made
• We accept major credit cards, debit cards, and HSA/FSA cards
• Prices are subject to change with notice
• All sales are final unless otherwise stated

8. Refund Policy

Refunds may be issued at our discretion for:

• Services not rendered due to our cancellation
• Documented adverse reactions (medical documentation required)
• Billing errors

Refund requests must be submitted within 30 days of the service date.

9. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of LIFEXMD LLC and protected by copyright and trademark laws. You may not use, reproduce, or distribute our content without written permission.

10. Prohibited Uses

You agree not to:

• Use our services for any unlawful purpose
• Provide false or misleading information
• Impersonate another person or entity
• Interfere with or disrupt our services
• Attempt to gain unauthorized access to our systems
• Violate any applicable laws or regulations

11. Assumption of Risk

You acknowledge that wellness and medical treatments carry inherent risks. By using our services, you assume all risks associated with the treatments and release us from liability for any adverse outcomes, except in cases of gross negligence or willful misconduct.

12. Limitation of Liability

To the maximum extent permitted by law, LIFEXMD LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount paid for the specific service in question.

13. Indemnification

You agree to indemnify and hold harmless LIFEXMD LLC, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

14. Privacy and Communications

Your use of our services is also governed by our Privacy Policy and SMS Terms & Conditions. By using our services, you consent to our collection and use of your information as described in these policies.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Palm Beach County, Florida.

16. Arbitration

Any dispute arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

17. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

19. Entire Agreement

These Terms, along with our Privacy Policy and SMS Terms & Conditions, constitute the entire agreement between you and LIFEXMD LLC regarding your use of our services.

20. Contact Information

BioXL / LIFEXMD LLC
810 Saturn Street, Unit 20
Jupiter, FL 33477
Email: dtroth@bioxl.net
Phone: +1 (406) 720-4361